Privacy Policy

At Globalls.co.uk, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website. Please read this policy carefully to understand how we handle your personal information.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information You Provide

When you contact us, make a purchase, or sign up for our newsletters or services, we may collect the following personal information:

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment information (processed securely by third-party payment providers)
• Any other information you provide through forms on our website

b. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, browsing actions, and usage patterns, such as:

• IP address
• Browser type
• Operating system
• Pages visited and the duration of your visit
• Referral sources (how you arrived at our site)

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. For more details on this, please see our [Cookie Policy](link to the cookie policy page).

2. How We Use Your Information

We may use the information we collect from you for various purposes, including:

• Processing and fulfilling your orders
• Managing and updating your account information
• Responding to your inquiries and providing customer service
• Sending promotional materials and newsletters (you can opt out at any time)
• Personalizing your experience on our website
• Improving our website, products, and services
• Ensuring website security and preventing fraud

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We may share your personal data with service providers who help us operate our website, process payments, fulfill orders, or provide marketing services. These third parties are bound by confidentiality agreements and are only permitted to use your data as necessary to perform their services.

• Legal Requirements: We may disclose your personal data if required by law, in response to a court order, or to protect the rights, property, or safety of Globalls.co.uk, our customers, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring company.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal data, we will securely delete or anonymize it.

5. Your Rights

You have several rights regarding your personal data, including:

• Access: You have the right to request a copy of the personal data we hold about you.

• Correction: You can ask us to correct any inaccurate or incomplete personal data.

• Erasure: You can request that we delete your personal data under certain circumstances, such as if it is no longer necessary for the purposes for which it was collected.

• Object or Restrict Processing: You may object to or request that we restrict the processing of your personal data in certain situations.

• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request its transfer to another organization.

To exercise any of these rights, please contact us using the information in the Contact Us section below.

6. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal data, please note that no method of transmission over the internet is 100% secure.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). When we transfer your data to countries that may not have equivalent data protection laws, we will take steps to ensure that your data is adequately protected, such as by using standard contractual clauses approved by the European Commission.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. Please check this page regularly to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: manager@globalls.co.uk
Phone:01273 911510

Address: 1-5 The Village The Waterfront Brighton Marina BN2 5WA

By using our website, you consent to the collection and use of your personal data as described in this Privacy Policy.

This Privacy Policy was last updated on 12th September 2024.